Shipping Policy – Sristyle.in
1. Introduction
Welcome to Sristyle.in!
We’re committed to ensuring your shopping experience is smooth, secure, and delightful from start to finish. This Shipping Policy outlines the terms and conditions under which we process, ship, and deliver your orders.
By placing an order with us, you agree to the terms mentioned below.
2. Order Processing Time
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All confirmed orders are processed within 1–2 business days (excluding weekends and public holidays).
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Once your order is processed, you will receive a shipping confirmation email with your tracking details.
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If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you promptly if there’s any significant delay.
3. Shipping Partners
We have partnered with reliable and trusted courier companies such as DTDC, Blue Dart, Delhivery, and India Post to ensure safe and timely delivery across India.
4. Estimated Delivery Time
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Metro Cities: 3–5 business days
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Other Cities & Towns: 5–7 business days
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Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to factors beyond our control such as weather conditions, courier delays, or festivals.
5. Shipping Charges
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Free Shipping on all prepaid orders above ₹999.
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For orders below ₹999, a nominal shipping fee of ₹49 may be applied.
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Cash on Delivery (COD) orders may include an additional COD handling fee of ₹50.
Shipping charges (if applicable) will be clearly displayed at checkout before you complete your purchase.
6. International Shipping
Currently, Sristyle.in ships orders within India only.
We’re working towards expanding our services to international locations soon.
7. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS.
You can track your package by:
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Clicking on the link provided in your shipping confirmation email, or
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Visiting our “Track Order” page on the website and entering your tracking ID.
8. Undelivered or Returned Orders
If a package is returned due to an incorrect address, unavailability, or refusal to accept delivery, the customer may be responsible for additional shipping costs.
Please ensure your address and contact details are accurate when placing your order.
9. Damaged or Missing Items
We take utmost care in packing your products. However, if you receive a damaged item or if something is missing from your order:
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Contact us within 48 hours of delivery at
sristylein@gmail.com
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Provide your order number, photos/videos of the damaged item, and package for verification.
Our team will review and assist with a replacement or refund as per our policy.
10. Change of Address
If you wish to change your shipping address after placing the order, please contact our support team within 6 hours of placing the order.
Changes cannot be made once the order has been shipped.
11. Delays and Exceptions
While we strive to deliver your order on time, unexpected delays may occur due to:
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Weather conditions
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Courier or logistics issues
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National holidays or lockdowns
In such cases, we will do our best to keep you informed and resolve the issue quickly.
12. Contact Us
For any queries related to shipping or delivery, feel free to reach us at:sristylein@gmail.com
(+91) 9052081947
Customer Support Hours: Monday to Saturday, 09:00 AM – 7:00 PM
Sristyle Promise
At Sristyle, we value every order and ensure your favorite styles reach you safely and swiftly. Thank you for trusting us — happy shopping!
